Your Privacy Comes First
Learn how we securely handle, collect, and protect your personal information when booking tours or submitting inquiries on our website.
Page Title: Privacy Policy
Last Updated: 1/09/2026
1. Introduction Welcome to balinugrahatour.com. At Bali Nugraha Tour, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, book our tours, or contact our team.
2. Information We Collect We collect information that you voluntarily provide when booking a tour, hiring a private driver, or contacting us via WhatsApp and booking forms. This includes: Personal Details:
- Full name, email address, phone/WhatsApp number, and nationality.
- Trip Details: Pick-up date and location, hotel accommodation, number of travelers, and itinerary preferences.
- Inquiry Data: Messages and special requests submitted through our contact forms or direct chat.
3. How We Use Your Information Your data is strictly used to deliver smooth and efficient travel services:
- Processing tour reservations, private car charters, and adventure bookings.
- Confirming pick-up details and communicating trip updates with your assigned driver.
- Answering customer inquiries and providing personalized travel recommendations.
- Improving our website usability and customer service standards.
4. Data Protection & Confidentiality We implement secure measures to prevent unauthorized access, loss, or disclosure of your personal data. We do not sell, trade, or rent your personal information to any third parties for marketing purposes.
5. Third-Party Links & Services Our website may include links to third-party tools (such as WhatsApp chat widgets or analytics software). These services operate independently and have their own privacy policies regarding data handling.
6. Your Rights You have the right to request access to, correction of, or complete removal of your personal information from our database at any time.
7. Contact Us For any privacy-related questions or data requests, please contact us at:
- Website: balinugrahatour.com
- WhatsApp: +62 819-4630-3532
- Email: info.balinugrahatour@gmail.com